MCA APPLIQUE POLICIES

Terms of Use for Digital Designs

MCA applique designs are for personal or small business use. If you will be making more than 300 items with one design, please contact me for a commercial use license. MCA applique designs are copywritten. You may not copy, modify, flip, resize, or add to the designs and call them your own. Do not convert the artwork to any type of print media. The artwork in 99% of the designs solely belongs to MCA Applique/Studio MCA Designs. These designs are only to be sold as a stitched product. Selling or giving away the designs (even to friends) in any digital form is strictly prohibited. Full legal action will be taken, and your account will be closed and blocked from future use. Melissa Carlson, Owner www.mcaapplique.com info@mcaapplique.com

Returns and Refunds

Blanks and Supplies-

If your order is incorrect, please contact us within 48 hours at sales@mcaapplique.com. All returns must be in original, new, clean, sellable condition. If you wash or embellish it, it belongs to you. The customer is responsible for shipping costs on unwanted merchandise. However, a full refund will be given if we make a mistake with your order.

Digital Designs-

Because customers have access to digital designs immediately after purchase, we do not give refunds on digital designs. We go to great lengths to make sure that you have high quality designs and that you are able to use them. It is very important to us that you are satisfied with your order.

Shipping

Your order will typically ship on the following Monday, Wednesday or Friday morning unless the listing description states otherwise. Because we are a small,home-based business, occasionally there may be an unforeseen circumstance that will cause us to take an extra day getting your order out. However, this is very rare. We try to inform customers ahead of time by newsletter and our Facebook page if there will be a delay in shipping due to a holiday or vacation. All orders are shipped USPS by weight. Orders 13 ounces or less ship First Class Mail. All orders over 13 ounces will be shipped Priority Mail. Rush or Express shipping is available for purchase upon request.

An email with tracking information will be sent to you when your order has shipped. We cannot be held responsible for your order once it is in the hands of USPS. You may request to purchase shipping insurance.

Direct downloads for designs will automatically be added to your account once your payment is processed.

Sales Tax

All TN residents must pay 9.25% sales tax. We do not offer wholesale accounts.

Payment

We accept Paypal, Visa, and Mastercard for payment.

Sale Items

Purchase of a sale item is final. No refunds or exchanges will be made.





Back
Copyright © 2014 MCA Applique. Powered by Zen Cart